Privacy Policy

Last Updated: October 12, 2023

Ballet Global Inc. and its affiliates, including Ballet Crypto Inc., (“Ballet”, “we”, “our” or “us”) respects the privacy of individuals who use our website https://www.ballet.com/, our Ballet Crypto mobile application, or our cryptocurrency cold storage cards and any other products and services (collectively, the “Services”). This privacy policy (the “Policy”) applies to individuals who visit our website, use our mobile application, purchase products, or sign up to be resellers, affiliates, and ambassadors (collectively, “Users,” “you” or “your”). The Policy describes how we collect and use Personal Data we collect from or about you in connection with the Services, your rights and choices with respect to your Personal Data, and how you can contact us if you have any questions or concerns.

Please read this Policy carefully. If you do not agree with this Policy or any part thereof, you should not access or use any part of the Services, or otherwise provide us with your Personal Data. If you change your mind in the future, you should stop using the Services and provide us with no further Personal Data.

1. Personal Data We Collect

In this Policy, “Personal Data” means any information related to an identified or identifiable individual and does not include data whereby personally identifiable information has been removed (such as anonymous data). Use of the Services is voluntary. To the extent you choose to use the Services, we may collect Personal Data about you directly from you or from third parties, as listed below:

Information You Provide to Us

  • Purchase Information. When you buy a Ballet cold storage card through our online store, you will need to provide Personal Data such as your email, mobile phone number, your name, your shipping address, and your payment information. If you are buying crypto, we may also ask for your photo ID and social security number for due diligence purposes to meet “Know Your Customer” requirements, such as verifying your identity, and preventing fraud and money laundering.
  • Registration Information. If you are a User who signs up to promote the Services (including resellers, affiliates, and ambassadors), we may also ask for your first name, last name, email address, password, your social media usernames, contact number, country, registered name and website of your company, your background in selling cryptocurrency, as well as your business proposal.
  • Communication and Support. When you communicate with us via the Services, you provide us with Personal Data, such as your email address, transaction ID, purchase order ID, and the contents and nature of your correspondence with us, including technical support requests, complaints, queries and feedback on your use of the Services. If you subscribe to our newsletter, then we collect your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
  • Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience.

Information We Collect When You Use the Services

  • Device Information. When you use the Services, you provide us with Personal Data, such as app version number, app language, device model, and operating system version number. We also collect your internal protocol (IP) address, from which we infer your general location information.
  • Usage Information. To help us understand how you use the Services and to help us improve them, we automatically receive information about your interactions with the Services, like the pages you view, the searches you conduct, purchases you make, and the date and times of your visits.
  • Information from Cookies and Similar Technologies. We and our third-party partners collect information using cookies or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services.

Information Collected from Other Sources

  • Third Parties. We may obtain information, including Personal Data from third parties and sources other than the Services. If we combine or associate information from other sources with Personal Data that we collect through the Services, we will treat the combined information as Personal Data in accordance with this Policy.
  • Background Checks. We work with third-party partners to perform background checks.

2. How We Use Personal Data

We will use your Personal Data for one or more of the following purposes:

  • Facilitating the Partnership. If you are a User who signed up to promote the Services, we use your Personal Data to facilitate and support your promotion of the Services, such as sending you a unique referral link that you can share with your customers and audience.
  • Providing the Services. We use your Personal Data to perform our contractual obligation towards you to allow you to use the Services, including maintenance, enhancement, and providing features of the Services.
  • Providing you with support, responding to your requests and complaints, and otherwise communicating with you. If you reach out to us for support regarding the Services, we will perform our contractual obligation towards you by using your Personal Data to respond and resolve your queries and facilitate support. It is also in our legitimate interests to otherwise communicate with you regarding your use of the Services. We may also notify you about major updates in the Services.
  • Improving or understanding usage of the Services. It is in our legitimate interests to process your Personal Data to ensure the efficient operation of the Services, to understand and analyze the usage trends and preferences of our users, to improve the Services, and to develop new products, services, features, and functionalities.
  • Advertising and marketing. It is in our legitimate interest to use your email address and other Personal Data to send marketing communications, including updates on promotions and events relating to products and services offered by us and by third parties we work with. Generally, you can opt out of receiving any promotional communications as described below under Your Rights and Choices. Where required under applicable law, we will only send you promotional emails with your opt-in consent.
  • Enforcing the Ballet Terms of Service, complying with legal and administrative obligations and defending Ballet against legal claims or disputes. It is in our legitimate interests to enforce our Terms of Service, to ensure the integrity of Ballet, to conduct audits, and to defend ourselves against legal claims or disputes. Where we do so, we will use the Personal Data relevant to such a case. Some processing may also be necessary to comply with a legal obligation placed on us.
  • Aggregation. We may aggregate or otherwise de-identify your Personal Data and use the resulting information for other business purposes.
  • Fraud detection. We may use your Personal Data to find and prevent fraud and respond to trust and safety issues that may arise.

3. How We Disclose the Information We Collect

We disclose Personal Data about you with the following recipients and in the following circumstances:

  • Marketing. We do not rent, sell, or share information about you with non-affiliated companies for their direct marketing purposes, unless we have your permission.
  • Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
  • Vendors and service providers. We work with third-party service providers to provide website development, hosting, maintenance, and other services for us. These third parties may have access to or process your Personal Data while providing those services to us. Such providers include Shopify, where we store your Personal Data when you purchase a Ballet cold storage card.
  • Advertising Partners. We work with third-party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (http://optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
  • The Ballet Group. We share Personal Data about you with our affiliates and subsidiaries within the Ballet Group.
  • Legal. We may disclose information about our users, including Personal Data, to law enforcement agencies, regulatory bodies, public authorities or pursuant to the exercise of legal proceedings if we are legally required to do so, or if we believe, in good faith, that such disclosure is necessary to comply with a legal obligation or request, to enforce our Terms of Service, to prevent or resolve security or technical issues, or to protect the rights, property or our safety, or the safety of our users, a third party, or the public.
  • Change of corporate ownership. If we are involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale or other transaction, we may disclose your Personal Data as part of that transaction.
  • Consent. We may also disclose your Personal Data to third parties with your permission.

4. Your Rights and Choices

If you decline to share certain Personal Data with us, we may not be able to provide to you some of the features and functionalities of the Services. If you wish to access, amend, or delete any Personal Data we hold about you, you may contact us using the contact details at the end of this Policy. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so under applicable data protection law.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained in the email. You may also opt out from receiving commercial email from us and any other promotional communications that we may send to you from time to time, by contacting us via the contact details at the end of this Policy.

If you opt out of receiving commercial email from us or otherwise modify the nature or frequency of such emails, it may take up to ten business days for us to process your request. During that time, you may continue to receive promotional communications from us. If you opt out of receiving commercial messages from us, you will still receive administrative messages from us regarding the Services.

Your European Privacy Rights

If you are located in the European Economic Area or the United Kingdom, you have these additional rights in relation to your Personal Data that we hold.

  • Withdrawal of consent. Where we rely on consent for the processing of your Personal Data, you have the right to withdraw your consent at any time.
  • Access. You have the right to access the Personal Data we hold about you, and to receive an explanation of how we use it and who we share it with.
  • Correction. You have the right to correct any Personal Data we hold about you that is inaccurate or incomplete.
  • Erasure. You have the right to request for your Personal Data to be erased or deleted.
  • Object to processing. You have the right to object to our processing of your Personal Data where we are relying on a legitimate interest.
  • Restrict processing. You have a right in certain circumstances to stop us processing your Personal Data other than for storage purposes.
  • Portability. You have the right to receive, in a structured, commonly used and machine-readable format, Personal Data that you have provided to us if we process it on the basis of our contract with you, or with your consent, or to request that we transfer such Personal Data to a third party.

Please note that, prior to any response to the exercise of such rights, we may require you to verify your identity. In addition, we may have valid legal reasons to refuse your request, and will inform you if that is the case. For more information on or to exercise your rights, please email privacy@ballet.com.

5. Cross-Border Data Transfers

The Services are hosted in the United States of America (U.S.). If you choose to use the Services from regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Data outside of those regions to the U.S. for storage and processing, which may not have the same data protection laws as your jurisdiction. When we transfer your Personal Data to the U.S., we take steps to comply with applicable data protection law, in particular legal requirements regarding adequate protection for data transfers. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including Personal Data, on or to the Services, you consent to such transfer, storage, and processing.

European Visitors. If you are located in the European Economic Area or the United Kingdom, we will comply with applicable EEA data protection law when transferring your Personal Data outside of the EEA. We may transfer your Personal Data to countries which have been found to provide adequate protection by the EU Commission (e.g., Switzerland and Canada), use contractual protections for the transfer of Personal Data, or transfer to recipients who have certified to the Privacy Shield or adopted Binding Corporate Rules. For more information about how we transfer Personal Data outside of the EEA, or to obtain a copy of the contractual safeguards we use for such transfers, you may contact us as specified below.

6. Children’s Privacy

The Services are not directed to children, and we do not knowingly collect Personal Data from anyone under the age of 18. If you learn that a child has provided us with Personal Data in violation of this Policy, please contact us as indicated below.

7. Data Retention

We store all Personal Data for as long as necessary to fulfill the purposes set out in this Policy, or for as long as we are required to do so by law or in order to comply with a regulatory obligation.

When deleting Personal Data, we will take measures to render such Personal Data irrecoverable or irreproducible, and the electronic files which contain Personal Data will be permanently deleted. Alternatively, we ensure that it is only kept by us in an anonymized form.

8. Data Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Data that we collect and maintain. However, the transfer of Personal Data through the internet carries its own inherent risks and we do not guarantee the security of your data transmitted through the internet. You make any such transfer at your own risk.

The Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of such websites or services and is subject to those operators’ policies governing privacy and security, even if accessed via the Services. We are not responsible for the content or privacy and security practices and policies of third parties to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with your Personal Data.

9. Changes to this Policy

We will notify you of any material changes so that you have time to review the changes.

10. Complaints

If you wish to lodge a complaint about how we process your Personal Data, please contact us at privacy@ballet.com. We will endeavor to respond to your complaint as soon as possible. If you are located in the European Economic Area or the United Kingdom you may also lodge a claim with the data protection supervisory authority in the country in which you live or work, where you believe we have infringed data protection laws.

11. Our Contact Information

Ballet Global Inc. is the entity responsible for the processing of your Personal Data, and for the purpose of the European Union’s General Data Protection Regulation, is the data controller in respect of the processing of your Personal Data. If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your Personal Data, please contact us by email at privacy@ballet.com.

You can also write to us at:
Ballet Global Inc,
2451 S. Buffalo Drive,
Suite 105,
Las Vegas, NV 89117
USA